Love our tearjerking TV spots? Get the scoop on the fearless folks who
appeared in them and bravely spilled their guts on our humble blue
couch. Scroll down for personal interviews led by our Let It Out™
blogger, Maria Niles, and find out how they really felt about getting
emotional (and misty-eyed!) in broad daylight for all the world to see.
Gina Berneal

Tell us a little about yourself.
I was born and raised in New Orleans, and I wouldn't live in any
other place. I produce plays, [Gina founded a theatrical company
called Souls on Stage or SOS when she was 12 years old and her
first play titled "St. Ides" was shown on Bravo] participate in
live slam poetry competitions and was once ranked the best bartender
in the city by Swizzle magazine. I'm the only girl with three
brothers – I helped send my little brother to West Point and he
returned to New Orleans and founded an organization called I.D.E.A.
which supports the city through programs such as providing school
supplies and mentoring for kids. I'm somewhat of an activist for
anyone who is an underdog or who is suffering.
My mother is still alive and she married my wonderfulstepfather
after my biological father died. I'm a tomboy and I love music.
I'm a "for the people" person and my driving force is empathy.
What did you "let out" while on the couch?
My grandfather came from a family of people who communicate.
He did a documentary, and lots of people knew him from that.
He was a special man and even though he suffered from
Alzheimer's in his late 80's to mid 90's, he always remembered me.
He was a strong man and he was evacuated to the VA hospital during
hurricane Katrina. My grandmother was with him but he died because
he needed to be fed through a tube and wasn't for six or seven days.
New Orleans is still devastated. It really is called the "Big Easy"
for a reason so even the rebuilding is slow. But you can't explain
the mass suffering of people in New Orleans. Everyone knows everyone.
Families are so rooted here. I wanted to get across the extent of
the suffering.
I lost my house three months after remodeling what had been my grandmother's
house and in which I always wanted to live. I lost about 250 poems – I lost
my life's work. I lost 30 people from the east, from the 7th Ward. There
is a school that several people were evacuated to – everyone who sheltered
there died. Entire families are born, live and marry within your Ward. So
people evacuated, scattered or died with their families, and we don't yet
know the full extent of loss.
What has been the reaction to the commercial?
Since the commercial came out people have contacted me and told me all
the steps they took to try to find me. My mother's house was 2 blocks
from the levee so many people thought I was dead. I had evacuated
before the storm because my mother begged me to.
What was it like to let it out in such a unique situation and
why do you think you felt safe to share in such a public situation?
I felt free especially because it was by the river. I realized I was
waiting for the opportunity but I didn't know how – I put out the intention
in the atmosphere. All I wanted to do from the beginning was to let it out
but I didn't know how.
Jacob Seedman

Tell us a little about yourself.
I currently live in San Francisco and run a clothing company called Shalom
Cultural Peace Project. I'm also an active skateboarder, artist and designer
What did you "let out" while on the couch?
I talked about several things… There were several deaths in my
life - my grandfather, step father and two friends. The section
that aired was about my stepfather and how much love he had despite
any pain he felt in his life and how he expressed that love to
everyone around him.
He did a documentary, and lots of people knew him from that.
What was it like to let it out in such a unique situation
(sitting on a couch in a crowd of people)?
It was refreshing. I am a very open person and I think that it's
good to express yourself in emotional ways. I will talk about it
any time. I liked it and wasn't embarrassed because it is natural
to be in tune with your emotions and to let it out if need be or
if it just happens.
Why did you feel safe sharing in such a public situation?
Because of the situation, why I was there and what I was doing
this for – I didn't mind expressing my love for my stepfather.
The interviewer was gentle, nice and sincere – I was comfortable
because he was sincere – I might not have felt comfortable with
someone else.
What has been the reaction to the commercial?
It has been great! Because I own my own business and travel a lot
I know a lot of people and have heard from many of them. I get lots
of positive text messages and emails. I've heard that people have
seen the commercial in several different languages and at movie theaters.
I am getting a little tired though of people everywhere constantly asking
how the commercial came about – everyone from folks at the grocery store
to neighbors.
Mark Anene

Tell us a little about yourself.
I am 24 years old. I just graduated from Long Island University with a
bachelor's degree in sports science. In my spare time I like to watch TV
and play video games. I also like to browse the ‘net. I'm always on
myspace; if you want to look me up my display name is "The Spark," or
you could find me on www.myspace.com/56276956. Also, I am an
outgoing person.
What did you "let out" while on the couch?
I let out my joy of winning whenever I win an event that I participate in.
It could be a basketball championship or a boxing match
What was it like to "let it out" in such a unique situation (on a couch, in
the middle of a crowd)?
It felt natural. I felt comfortable doing what I was doing.
Why do you think you felt safe to share in such a public situation?
The location was on a one-way street where there were abandoned
buildings.
What has the reaction been to the commercial?
To be honest, I never got a chance to see the commercial. I was
wondering if I can get a copy of the commercial, or I was wondering if
the commercial would be on YouTube.
Arvilla Riddick

Tell us a little about yourself.
Slightly (ha!) over 60 ex-teacher, former dude ranch manager and horse
trainer, hardly a "domestic goddess"; would rather be putzing around in
the yard or reading a myriad of mystery novels. Loves cats and dogs,
hates phonies and hypocrites.
What did you "let out" while on the couch?
I confessed that I had my eye on my husband LONG before we actually
started dating
What was it like to "let it out" in such a unique situation (on a couch, in
the middle of a crowd)?
It was most unusual, but our setting was private — the Mississippi
River on one side and the park on the other. I found it to be quite
intimate and relaxing.
Why do you think you felt safe to share in such a public situation?
No one intruded on our particular moment. The interviewer was most
precise in his questions, most reassuring in his demeanor and facial
expressions, relating well to the interviewees, keeping them safe.
What has the reaction been to the commercial?
Very positive. Our "folk" have enjoyed the format. Many have seen it at
the cinema and were most complimentary.
Charlotte John

Tell us a little about yourself.
I was born in Denmark and raised in Israel, where I served in the
military for five years as a lieutenant. I moved to the U.S. to study
opera, and now I am married to my wonderful husband, Jason, and am
the mother of an amazing little girl, Imogen (now 16 months old). I am
an actress, singer and I teach voice to kids.
What did you "let out" while on the couch?
The main topic I "let out" about was that the birth of my daughter,
Imogen, the most amazing thing that's ever happened to me. And that's
what made the cut. Until her birth, it was my wedding day, so I hoped
my husband wouldn't take it to heart.
What was it like to "let it out" in such a unique situation (on a couch, in
the middle of a crowd)?
It was strange at first, and it did take me time to "warm up." My
husband and I almost didn't stick around, actually, because our
daughter's mealtime was coming up and she was getting more and more
cranky. I thought we wouldn't last! At the last minute, they said,
"You're up" and I thought, "Why not?" so we stayed.
Why do you think you felt safe to share in such a public situation?
You know what they say: It's always easier to feel safe in a crowd,
and insecure when there are only two people in a room. That's how I felt on
that couch; it was a bit cold, the wind was blowing, there were hundreds
of people around and I thought, "I could tell this guy anything." There
was sort of a vacuum in which we were talking, and after a while I
stopped noticing what was around us.
What has the reaction been to the commercial?
I've gotten tons of extremely positive responses from friends and
family. And people I haven't seen or heard from in years will call or
e-mail, saying, "Did I just see you in a Kleenex® commercial?" And it's
always, "Wow, how cool!" "The music is so great," "It's so uplifting,"
and "Thank G-d you're not in that genital herpes one." I also
get recognized by the most random people, which is strange, considering
I'm only in the commercial for two seconds. Also, since the spot I'm in
hasn't been shown and the other spots have, I've been getting
complaints from my friends, saying, "Tell them yours is much more
fun; the others are too depressing." That's what they say — you wanted
honest!
Jeff Riddick

Tell us a little about yourself.
A 68-year-old father of four, grandfather of nine, recently retired
engineering designer of industrial electrical and instrumentation
systems. Aka "DA BANJO MAN," I entertain at several nursing
homes and senior citizen facilities each month.
What did you "let out" while on the couch?
How I met my bride of five years and how I chased her until she
caught me.
What was it like to "let it out" in such a unique situation (on a couch, in
the middle of a crowd)?
To say the least, it was "unique." Where else would you find a couch
but in the middle of a street, surrounded by a crowd?
Why do you think you felt safe to share in such a public situation?
The interviewer made us feel safe. He didn't make us out to be idiots
with questions that were too personal.
What has the reaction been to the commercial?
Great! Friends and family from all across the U.S.A. have called,
e-mailed, written, etc. (P.S., we also buy more Kimberly-Clark
products.)
John D. Fortunato

Tell us a little about yourself.
I grew up in the New York area with two siblings. I work in the
financial industry, and for the last 10 years have had the opportunity to
travel all over the world, and to live in Europe for a number of those
years. I am currently engaged and have no children, only the little
special dog named Olive you see sitting between me and my fiancée
on the big, blue couch
What did you "let out" while on the couch?
I talked about the saddest day of my life being the day my mother
passed away. I spoke of getting a phone call from my father in the
middle of the night, telling me that my mother had just died suddenly. I
immediately spoke to my sister, with whom I am close, and during our
call and our grief, we agreed to meet at our father's house as soon as we
were able. I remember packing my bag very quickly, and driving the
long distance, listening to songs that I will never listen to again for the
rest of my life. You need to know that my mother was the most loved
person anyone had ever met. Her kindness, her caring and her
compassion for everyone she touched has never been surpassed. Seeing
all of her friends and relatives at her memorial service was a confirma-
tion of that fact, and the outpouring of love and appreciation of her life
will be in my heart and in her soul forever.
What was it like to "let it out" in such a unique situation (on a couch, in
the middle of a crowd)?
Since my mother's passing, I have not talked much about that night and
that experience to anyone other than my immediate family. The
memories of her and our loss were too great to express, but sitting on
that couch with my fiancée was a needed expression of the sorrow I had
been feeling, and a remembrance and celebration of her life. Sitting on
the couch I felt that I was in a safe place to express those feelings, and
having my fiancée beside me and hearing her words and feeling her
sorrow showed me the significance of the time my mother was with us.
Why do you think you felt safe to share in such a public situation?
I felt safe because the two most important beings in my life, my
fiancée, Nadette, and my dog, Olive, were beside me as I expressed my
long-overdue sentiments and memories about my mother. Additionally,
I felt that the person who greeted us and who spoke to us was incredibly
empathetic and trustworthy, and it was as though I was in an
emotionally protected area. Everybody around us during the time on
the couch was very supportive as they listened intently, and I felt at
ease while in their presence
What has the reaction been to the commercial?
The reaction to the commercial has been overwhelmingly positive.
During the first week of it airing, I was approached by a stranger on the
street while walking my dog, and she asked if I was the person on the
Kleenex® commercial, saying how authentic and touching it was to her.
Several other people have approached me since and have said how
much they liked the spot, and asked if the feelings they saw on my face
and in my fiancée's voice were genuine. I told them that we were very
sincere, and their reaction was one of support and a wish that they could
have heard my description of the events of that evening. Since the
commercial began airing, I have been receiving many phone calls from
friends, family, and people I haven't seen in many years telling me just
how much they enjoy it, how it truly touched them, and how accurately
my honesty was portrayed, seeing it on many different channels, in the
movie theaters, all over the U.S., and even in Canada
Liz J. Scanlon

Tell us a little about yourself.
I'm director of communications for an online digital photo-developing
service, wife, and mom of a 3-day-old girl name Chiara and a
31/2-year-old named Sophie.
What did you "let out" while on the couch?
I was seven months pregnant at the time, so I pretty much let it all out.
Talked about my experience as a mother and how challenging, amazing
and rewarding it is.
What was it like to "let it out" in such a unique situation (on a couch, in
the middle of a crowd)?
It felt pretty intimate actually, since the camera was so far away. Also,
the guy whom I was talking to was very approachable and easy to
talk to.
Why do you think you felt safe to share in such a public situation?
See above
What has the reaction been to the commercial?
Friends and family love it. My mom saw it in the movie theater for the
first time and freaked out.
Nadette Stassa

Tell us a little about yourself.
Wow, where do I start? I love life. Live it to the fullest. I adore my
fiancé and my pug dog, Olive. Sometimes I struggle, because life
is hard and there are too many wars and too much injustice in the world.
I love to ride my bike. I love that people take pictures of my bike. I
LOVE dogs, especially pug dogs! I am active with yoga, karate and
belly dancing. I recently learned to drive a pedicab. I am a peace
activist. I love Montreal and going there by train. I love that I posed
nude for an anti-war photo with 30 other women in the snow in Central
Park. I love the many things I do to make a living. Little things
sometimes make cry, like the Little Drummer Boy's sheep being run
over. I love to travel. I love that I got certified as an EMT; I don't love
that I haven't done anything with the certification. I'm proud that I was
arrested for civil disobedience. I love that I speak more than one
language. I love that I have extraordinary friends.
What did you "let out" while on the couch?
My fiancé's mother died some years back and I never met her. John
clearly loved his mother with all his heart and soul. I let out that it
makes me sad when he talks about her because I will never get to meet
her. I will never know the woman who gave birth to the man I love
SO much.
What was it like to "let it out" in such a unique situation (on a couch, in
the middle of a crowd)?
I almost didn't feel like there was a crowd — it was me, John, Olive and
the interviewer.
Why do you think you felt safe to share in such a public situation?
I don't know; it just felt OK. Simple, easy somehow. Me, John, Olive,
the interviewer, a couch and a box of Kleenex®. It just felt OK to be
me, however "me" was in the moment
What has the reaction been to the commercial?
OH, WOW! Everyone loves it! People often say how sweet it is. SO
many people have told me they have seen it, even in the movie theaters.
The reaction seems great. I think the music is perfect. We like the
British one too. What can I say? They are really sweet, heartfelt,
well-done commercials.